Privacy Policy for TheAppointments.ca, a project of Mendez for Clinical Interventions Inc.
Introduction
Mendez for Clinical Interventions Inc. is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Health Information Protection Act (HIPA) and other applicable privacy laws.
1. Collection of Personal Information
We collect personal information directly from clients and healthcare professionals when they use our services. This information may include, but is not limited to:
Name
Contact information (address, phone number, email)
Date of birth
Health history and medical information
Payment information
Appointment history and preferences
2. Use of Personal Information
The personal information we collect is used for the following purposes:
To provide and manage services
To facilitate appointment scheduling and communication
To process payments and insurance claims if applicable
To maintain and improve our services
To comply with legal and regulatory requirements
3. Disclosure of Personal Information
We do not disclose personal information to third parties without the consent of the individual, except as required or permitted by law. Situations where we may disclose personal information include:
To healthcare professionals involved in the individual’s care
To insurance companies for billing purposes
To regulatory bodies and authorities as required by law
In cases of emergency where the safety of the individual or others is at risk
4. Protection of Personal Information
We implement appropriate physical, technical, and administrative measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes:
Encryption of sensitive data
Secure storage systems
Regular audits and monitoring of our security practices
Training staff on privacy and confidentiality policies
5. Access to Personal Information
Individuals have the right to access their personal information held by us, subject to legal restrictions. Requests for access should be made in writing to info@theappointments.ca. We will respond to such requests within a reasonable time-frame.
6. Correction of Personal Information
We take reasonable steps to ensure that personal information is accurate, complete, and up-to-date. Individuals may request corrections to their personal information by contacting us at info@theappointments.ca.
7. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal information is no longer needed, we securely destroy or anonymize it.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage individuals to review it periodically.
9. Contact Information
For questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@theappointments.ca or contact@mendezci.org
Address: Mendez for Clinical Interventions Inc., PO Box 361, North Battleford, Saskatchewan, S9A 2Y3.
By using our services, you agree to the terms of this Privacy Policy.
