Confidentiality is a cornerstone of healthcare and is embedded in its core values. Individuals share sensitive, personal information with healthcare professionals, and confidentiality is crucial for building trust in the therapeutic relationship. It is also a key legal requirement for all regulated health professionals.
The Health Information Protection Act (HIPA) establishes the rules for confidentiality and privacy of personal health information in Canada. HIPA mandates that personal health information be kept confidential and secure. It is the fundamental responsibility of healthcare professionals to maintain client confidentiality at all times. In compliance with HIPA, healthcare professionals must ensure that the professional relationship with the client and the client’s personal information are kept confidential, within legal limitations.
Healthcare professionals must explain the principle of client confidentiality and its legal limits to clients. They are also responsible for securing client information to prevent unauthorized access to records. A healthcare professional does not collect or use information about a client without the informed consent of the client or the client’s authorized representative, nor disclose information about a client without the written informed consent of the client or the client’s authorized representative, except where disclosure is permitted or required by law.
As a healthcare professional, I understand that these rules apply both during and after my employment and that any infringement by me of these rules may be grounds for the termination of my service from the portal without notice and legal action.

Service Coordination

The healthcare professional agrees not to book follow-up appointments directly with the client. All follow-up appointments will be scheduled through TheAppointments portal to ensure proper coordination and management of services. Failure to comply will result in a 10% commission charge for each appointment made directly and may lead to discontinuing my service from the online portal without notice.

The healthcare professional agrees to pay a 25% commission for the first appointment and a 10% commission for follow-up appointments with the client.